The goal of Sunbelt's Technical Support Group is to connect you with the information you need in a timely manner. To achieve this goal, we offer the following resources:

Many questions and issues are addressed in our support forums. Feel free to register and make use of this important resource.

You can also report issues via email to support.scsi@sunbelt-plb.com. Please provide specific information regarding the issue you have, your operating system and version, the Sunbelt product and version, any configuration files (i.e., plbwin.ini, plbwebsrv.ini), and any product log files. A very short example program will also hasten resolution.